Date last revised: 6 November 2018

I am committed to protecting and respecting your personal data and your privacy. I recognise that your personal data is your property and that you have provided it for specific purposes.

Unless otherwise required by law, I will only process your personal data in the way I explain or in the way you ask me to, and I will delete or return it if and when requested.

1. This policy

1.1 This policy explains how any personal data I collect from you, or that you provide to me, will be processed by me or any processor on my behalf.

1.2 By visiting my website located at www.lucycbrown.com ( my Website) you accept and consent to the practices described in this policy.

1.3 Any changes made to this policy will be posted on this page. You are advised to check back frequently as any changes will be binding on you when you continue to use the Website after the date of the relevant change.

1.4 If you have any queries relating to this policy, please contact me at hel[email protected]

2. Who controls this website?

2.1 I have the sole control of this website, the content and the enquiries received.

2.2 Your data will be held by me and in my CRM secure database Billage (servers located in Barcelona, Spain).

3. Your consent

3.1 By visiting this Website and completing the contact form, you expressly consent to:

3.1.1 provide me with the personal data necessary to allow you to use the Website and process any requests for information;

3.1.2 the processing of your personal data by me.

3.1.3 the transfer of your personal data to those third parties listed in this policy, for the reasons specified.

3.2 You may withdraw your consent under 3.1 at any time.

4. What I collect

Your name, email address, telephone number (if you choose to provide it) and any messages related to your enquiry. Your IP address.

5. How I collect your data

The data listed above is collected in the following ways.

5.1 By completing the contact form.

5.2 Information collected – each time you visit my Website, whether through your home, work or a public network, your own computer or mobile device, I will automatically collect:

5.2.1 technical information – your IP address (used by your computer or device to connect to the internet), and any internet browser type and version details; and

5.2.2 visit-specific information – your URLs, the pages you viewed or searched for, your clickstream through the Website.

6. Cookies

6.1 Our Website will use the cookies listed in section 6.2 (alpha-numeric text files placed on your computer) to:

6.1.1 distinguish you from other users;

6.1.2 optimise your browsing experience;

6.1.3 make necessary improvements to our Website;

6.1.4 recognise and count the number of visitors to our Website and see how they move around the Website during use;

6.1.5 recognise you when you return to our Website; and

6.1.6 record your visit to our website, including any links you may follow.

6.3 My website additionally uses Google Analytics, a web analytics service provided by Google, LLC (Google). Google Analytics uses analytical, performance or targeting cookies to help analyse how you use the Website and compile reports on your activity.

6.4 Any information generated by the cookie about your use of the Website (including your IP address) will be transmitted to, and stored by, Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on your activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

6.5 You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this your ability to use the Website may be restricted. By using the Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6.6 You may refuse the use of cookies by selecting appropriate settings on your browser. However, if you do so, your ability to use the Website may be restricted.

6.7 Except for essential cookies, all cookies will expire after your session.

7. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

8. What I do with your data

I store your data in my CRM database and use it primarily to contact you in response to your enquiries. Your email address (unless otherwise stated) is added to my newsletter list and I will send marketing emails to you from time to time. You are free to opt-out from these emails as and when you choose.

9. Who I share your data with

I will not share or disclose your data with anyone else unless it is required by law.

10. What rights you have over your data

You can request to receive an exported file of the personal data I hold about you. You can also request that I erase any personal data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.